OMAHA, Neb. (AP/WFLA) – The mother of an 11-year-old girl whose hair got caught in a spinning carnival ride says her daughter underwent surgery to repair her scalp and remains in a Nebraska hospital.

WOWT reported that the girl’s scalp was ripped off when her long hair got stuck in the ride called King’s Crown. According to WOWT, the surveillance video from a business nearby caught what happened to the girl, showing the ride slowing down. Jolene Cisneros ran over to stop the ride.

“It was still spinning. I had to stop it with my hands and turn it to the point where it was to the platform,” she said.

She saw Elizabeth bleeding on the floor of the ride.

“I was like, you’re going to be okay and she’s just like, where’s my pretty hair? I didn’t know it was my child, I just knew there’s a child and she needed help,” she said.

Virginia Cooksey, the girl’s mother, tells the Omaha World-Herald her daughter didn’t suffer any brain trauma but could have vision problems or need more surgery.

Police say the girl was taken to Nebraska Medicine after the incident Saturday afternoon at a Cinco de Mayo festival in Omaha. Omaha police Lt. Steve Cerveny tells TV station KETV officials are trying to determine whether there was a malfunction with the ride.

The ride vendor, Thomas D. Thomas Shows, says an investigation is underway.WHAT OTHERS ARE CLICKING ON RIGHT NOW: